For all customer service questions, order support, return requests, or general inquiries, please email us at:
To help us serve you faster, please include your order number if your message is related to a recent purchase.
What We Can Help With
We’re happy to assist with:
Order questions
Return and refund requests
Product care questions
Shipping updates
Damaged or incorrect items
General brand or product inquiries
Response Time
We do our best to respond to all messages as quickly as possible. Please allow 1–2 business days for a response.
Thank you for supporting 28Bee. We appreciate your patience, your trust, and the opportunity to help.